As the Director of Operations and General Manager for Swartz Collision, I take great pride in the service we provide and the product we produce. One of the best ways I can train and improve my staff on those two areas is from the feedback you the customer can provide. Please contact me at jacard@ptd.net with your concerns, issues, and praises. We strive for 100% satisfaction and in the times we fall short I need your help to ensure we improve each day.